Shipping & Returns Policy

Please allow 2-4 business days for processing your order. Orders are processed Monday-Friday. Please call our store at  (352) 569-9378, for a status of your order if your order has not been shipped within this time frame. Sale items are, and will always be, Final Sale.

Everything on our website is in stock. If you do not see a specific size on a particular item available, that would indicate that size is sold out and unavailable. Everything on our website is available on our floor, which means we pull from a live inventory. There can be a slight chance a customer purchases your ordered item before we can pull it, and if this happens you will be notified and given a 100% refund. Pulling from a live inventory also indicates that your item ordered could have possibly been tried on. All of our items are brand new with tags, never washed nor worn, just possibly tried on. All of our items are inspected and shipped to our standards, we pride ourselves with quality product and service, but if you find an item unsatisfactory for any reason please feel free to email us pictures or call us and we can handle the situation immediately.

Shipping is not refunded unless an incorrect item was shipped, or a mistake happened due to human error on our part. Buyer is responsible for shipping on returns unless otherwise noted. Please package your item as you received it. Returns with labels on the actual product box can be subject to a fee as now that box is no longer resalable.

Returns

We understand that sometimes there is a need to return an item.  Therefore  if you are unhappy with your purchase  simply return it within 30 days of delivery for a refund of the purchase price, shipping not included. All returned items must be in their original packaging with the tags attached and be in new, unworn, and unwashed condition.

• We will only accept boot returns if the soles are unscratched and in as-new condition. We recommend trying on boots in a carpeted area to prevent scratching.

Please submit a reason for your return to receive your refund. Once your package has been received, we will issue the refund accordingly. We do not refund order shipping costs. Please package your item as you received it. Returns with labels on the actual product box can be subject to a fee as now that box is no longer resalable.